Privacy Policy

1. Information We Collect

Rocky Mountain Service Solutions, L.L.C. collects information you provide directly to us when you:

• Request a quote or schedule cleaning services
• Contact us through our website, phone, or email
• Subscribe to our communications
• Provide feedback or reviews

This information may include your name, email address, phone number, property address, and details about your cleaning needs.

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our cleaning services
• Communicate with you about your service requests
• Send you quotes, confirmations, and service updates
• Respond to your questions and provide customer support
• Process payments and manage your account
• Send you marketing communications (with your consent)

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent
• To service providers who assist us in operating our business
• When required by law or to protect our rights
• In connection with a business transfer or merger

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Cookies and Tracking

Our website uses cookies to enhance your experience. You can control cookie preferences through your browser settings or our cookie consent banner. We use cookies for:

• Essential website functionality
• Analytics to improve our services
• Marketing and advertising (with your consent)

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent for data processing

7. Data Retention

We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: