Terms of Service

1. Acceptance of Terms

By using the services of Rocky Mountain Service Solutions, L.L.C., you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Service Description

Rocky Mountain Service Solutions provides professional cleaning services including but not limited to:

• Residential cleaning services
• Commercial cleaning services
• Deep cleaning services
• Move-in/move-out cleaning
• Post-construction cleanup
• Window cleaning services

3. Booking and Scheduling

Service bookings are subject to availability and confirmation. We recommend scheduling at least 48-72 hours in advance. Same-day service may be available based on our schedule.

• All appointments must be confirmed in advance
• Cancellations must be made at least 24 hours before scheduled service
• Rescheduling is subject to availability

4. Payment Terms

Payment is due upon completion of services unless other arrangements have been made in advance. We accept:

• Cash
• Check
• Major credit cards

Late payment fees may apply to overdue accounts. All prices are subject to change with notice.

5. Client Responsibilities

Clients are responsible for:

• Providing safe and reasonable access to the property
• Securing or removing valuable and fragile items
• Informing us of any special requirements or concerns
• Ensuring pets are secured during service
• Providing accurate property information

6. Liability and Insurance

Rocky Mountain Service Solutions is fully insured and bonded. Our liability is limited to the cost of the cleaning service provided. We are not responsible for pre-existing damage or items not properly secured by the client.

7. Service Standards

We strive to provide high-quality cleaning services. If you are not satisfied with our service:

• Contact us within 24 hours of service completion
• We will return to address any legitimate concerns at no additional cost
• Additional service requests beyond the original scope may incur extra charges

8. Cancellation Policy

Cancellations must be made at least 24 hours before the scheduled service time. Late cancellations may be subject to a cancellation fee. We reserve the right to cancel services due to unsafe conditions or other circumstances beyond our control.

9. Privacy and Confidentiality

We respect your privacy and maintain confidentiality regarding your property and personal information. Our team members are trained to maintain professional discretion at all times.

10. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of modified terms.

11. Contact Information

For questions about these Terms of Service, please contact us: